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ِAnnouncement

System upgrade 


Please be informed that there will be system update from Wednesday, June 4 at 7:00 PM until Sunday, June 8 at 11:59 PM.

Therefore, please check the branch operating hours and the services listed below that will be temporarily suspended during this period, with the exception of transactions related to debit cards which will be unavailable for one hour only on Wednesday, June 4, from 7:00 PM to 8:00 PM.

Credit and prepaid cards will operate normally.

 


The following services will be affected:
  • Internet Banking services
  • Insta Pay (IPN) service
  • Phone ID service through the call center at 16668
  • Summary account statements for debit cards via ATMs
  • SMS alerts for insufficient balance
  • E-wallet services through ATMs
  • Transfers using the automated clearing house (ACH)